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Your Guide to Dealing With Water Damage in Snellville | SERVPRO® of Gwinnett County South

1/8/2021 (Permalink)

white wall with water damage spots and peeling paint Do you have any water damage to your walls or ceiling? Contact SERVPRO of Gwinnett County S, we will help guide you through the restoration process.

Can you recognize the signs of water damage in your home? If you can’t name them from memory, you’re not alone.

Many homeowners aren’t certain when they need professional water damage remediation services or when it’s safe to clean up a leak themselves with a mop and bucket or some old towels.

If you’re a Snellville homeowner, your local SERVPRO team is here to help you determine how much damage water has done to your home and what type of restoration services you need.

That’s important because serious water issues can result in damage to your home within just a few hours or days.

Here’s what you might see when your home has water damage that needs remediation by professionals:

You can smell an unusual, musty odor. A strong, musty smell is among the first signs that mold is encroaching on your home. So if you smell that type of odor, it’s a good idea to start the remediation process by calling in professional technicians for an evaluation.

Your windows or walls are warped. Wood in your home will begin to warp if the water damage is severe. That means it’s essential to get remediation help if you notice wood damage.

The floorboards or furniture are deteriorating. Wet wood will start to warp within days. If that happens in your home, it’s best to start seeking help from professionals who can help you restore your home.

Water Damage Claims Are Common

Water damage claims are continuing to rise steadily year over year. And even before they started growing over the past few years, they were the most common type of claim that homeowners file.

Keep in mind that this isn’t a sign that all types of homeowners insurance claims are rising. Experts have also found through analyzing data that fire damage claims have been falling over the years.

Bottom line: If you do end up needing water damage help in 2021, you won’t be alone.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services.

Gwinnett County Experts Are Here to Help You With Fire Damage l SERVPRO® of Gwinnett County South

12/28/2020 (Permalink)

firefighter with water hose trying to put out large flames engulfing brick home If you have fire damage due to a heating malfunction or other issue, count on SERVPRO of Gwinnett County South to fully restore your home.

No one wants to think about what happens after a house fire. But that situation will become a reality for millions of homeowners over the next year, including in our community. If you are dealing with the aftermath of a house fire, our team wants to help you restore your home.

Here’s why people who live here see us as a trusted partner for fire damage remediation and restoration:

We restore things before you replace them. Our team works with you to remediate the damage in a logical, economical way. Our goal is to guide you through the process economically and logically, saving you money on your repairs and your insurance premiums. We’ll make it "Like it never even happened," at all.

We can help with the whole process. Did you know fires can cause water damage? They also cause smoke damage to your home’s walls, upholstery, furniture and curtains. We have the skills and equipment needed to repair these problems.

We’re locally owned and operated. SERVPRO is a national company. But our business is located in Gwinnett County and owned by a resident. That means our teams have access to the resources and training of a growing national company. We bring the advantages of that partnership to the jobs we do in the community.

We’re available to help 247. Fires don’t always happen during regular working hours. Beginning the restoration process is a vital step in restoring your home to its original state. Timing matters during an emergency, so our team is available at any time when you need help.

Winter Fire Hazards

Fires aren’t a seasonal safety risk, but they are more likely to occur during the winter. This season presents unique fire risks, including everything from toppled space heaters to accidents involving kids and candles.

Fires involving Christmas trees are common. But malfunctioning furnaces and mishaps with the kitchen stove are common winter fire culprits, too.

If you have fire damage in your home due to a kitchen, heating or other fire, you can count on us for restoration assistance. Our team is always ready to meet your needs and help you restore your home. Contact us at any time to learn more about our restoration services.

Planning in Advance for a Burst Pipe | SERVPRO® of Gwinnett County South

12/14/2020 (Permalink)

water leaking out of a gray pipe showing signs of erosion If you have water damage in your home due to a burst pipe or another cause, contact us right away. SERVPRO of Gwinnett County South is available 24/7.

It is never enjoyable to discover your home has undergone water damage, but if you are faced with a burst pipe, it can be quite shocking indeed. Because of the volumes of water they can produce, a burst pipe can lead to significant amounts of damage in a short amount of time.

Most people are surprised to discover just how common water damage can be. It is estimated that every year, at least one out of every 50 homes are impacted by water damage in America, but those who have planned ahead tend to experience much less severe damages.

How Can I Reduce the Damage From a Burst Pipe?

Shut off your water main. If a pipe bursts in your home, the water rushing in will not stop until the water is cut off entirely. Locating and turning off your home’s water at the source can stop the water from rushing into the impacted area.

Shut off your electricity. Making sure your electricity is turned off (if it is safe to reach your breaker box) is a smart way to prevent secondary damages from occurring if water comes into contact with wiring or electronics.

Contact your restoration company. Choosing a restoration company that you can contact 24 hours a day is a great way to ensure you can get in touch immediately should anything go wrong. The faster you start the restoration process, the easier it will be to mitigate the damages.

Take a record of the damages. Recording what has been damaged throughout your home is helpful for you, and will come in handy if you are able to file an insurance claim, too. Pictures, videos and lists can help make sure that nothing falls through the cracks as you begin to recover.

Contact your insurance company. Because each insurance policy is different, contacting your provider as soon as you can will help you determine if you are eligible to file a claim and how to go about it if you are.

Open windows and doors if possible. As you wait for your restoration company, wiping up water and opening windows and doors can aid the drying process and lessen the overall damage that the burst pipe caused.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. Contact us at any time to learn more about our restoration services.

How Dangerous Flash Floods Can Be After Storms | SERVPRO® of Gwinnett County South

11/23/2020 (Permalink)

flooded water running over blacktop road SERVPRO of Gwinnett County South is your local water & storm restoration expert. We will get the job done right, contact us today.

Regardless of what type of severe weather events are taking place, all of them should be taken seriously with safety being a top priority. However, this is something that is especially true when flash floods are a possibility, because of how dangerous they are. Floods cause the second-highest rate of fatalities related to weather in the United States and flash floods are the most dangerous type of flood there is.

There is rarely much notice involved with a flash flood, leading to people being caught by surprise in areas that are not typically involved in any type of flood incident. Flash floods can turn any body of water or drain dangerous, and it is so important to keep track of safety tips that could save your life.

Defining a Flash Flood

There are several different types of floods, but what makes a flash flood so dangerous is how quickly it can come about. When heavy rainfall occurs, flash floods will happen in less than six hours after they begin, often happening closer to three. These conditions create a scenario where people are not given enough notice and have very little time to evacuate or get to higher ground.

The Alert Systems for Flash Floods

If there is severe weather, it is important to tune into your local weather broadcasts so you can be privy to all the alerts that are issued, especially if there is heavy rainfall.

A flash flood watch will be issued when conditions are right for a flash flood to begin, while a warning means that one is imminent and you should take action quickly. Flash flood emergencies are extremely rare, but those are quite deadly and you should always move to high ground as quickly as you can.

Safety Tips for Flash Flood Precautions

When it comes to a severe weather event, safety is always the top priority—and in a sudden severe weather event, it is best to have the top safety tips memorized so you can act quickly under pressure.

  • Stay alert if rainfall is heavy and prolonged, and stay tuned to local weather updates.
  • Create a full evacuation plan that everyone is aware of how to execute.
  • Always avoid crossing flood water, both when you are walking or driving.
  • Do not come into contact with floodwater if it can be at all avoided.
  • Know several evacuation routes you can take in case water blocks one or more of them.

If your home or business has been damaged due to a flood or other severe weather, you can depend on us. Contact us at any hour to learn more about our services or to report damage to your property.

Keep Fires out of Your Holiday Celebrations | SERVPRO® of Gwinnett County South

11/10/2020 (Permalink)

multicolor strand of lights on wood floor Make sure your fire risk is low during the holidays. If you experience any damage, SERVPRO of Gwinnett County South will be here to help.

It is possible for a fire to begin no matter what time of year it is, but during the winter months, it is wise to be extra cautious about them. Winter is the season when most fires begin in houses as reported by the Red Cross, because there are far more activities occurring that make them likely to occur.

Wintertime is the season of making big meals, baking goodies, turning up the heat and decorating the home—but with each of these things comes a risk. These things can still be enjoyed as long as safety remains at the forefront of concern.

Practicing Fire Safety During Winter Activities

Keep safe when cooking. At any time of year, cooking has been shown to be the top cause of house fires—and during the winter season, it becomes even more prevalent. Cooking and baking are a fun way to enjoy winter treats, but it is important to always practice fire safety in the kitchen and keep a fire extinguisher handy in case there are any flare-ups that can quickly be put out.

Heat the house with proper precautions. The warmth of a fireplace or space heater is nice, but these things present serious dangers when used improperly. Space heaters have gotten safer with recent technological developments, so it is smart to make sure you are using a model with built-in safety features. For fireplaces, regular chimney maintenance is key and a fire should never be left to burn unattended.

Decorate with care. Decorating for the winter holidays is a fun activity, but with the introduction of new electrical wiring brings new concerns. Around 25% of Christmas tree fires start due to wiring, which can be prevented with proper precautions. Never use wiring that is frayed and avoid leaving lights plugged in if you are away or going to sleep. It is also wise to not plug too many things into a single outlet or power strip, as this can lead to sparks.

If you have damage due to a house fire, you can depend on us to help. Contact us 24 hours a day to report damage and receive a quick response from our certified restoration technicians. Get in touch today.

Returning to Normalcy After Your Business Is Impacted By a Disaster | SERVPRO® of Gwinnett County South

10/28/2020 (Permalink)

insurance policies binders and pen sitting on black table in large conference room SERVPRO of Gwinnett County South is your go-to in case a disaster occurs. Get in touch with us to learn more.

As you work to build your business into a successful one, there are many things to be concerned with along the way—however, many business owners fail to be concerned with the dangers of natural disasters and the impact they can have.

Many businesses struggle to reopen in the aftermath of an emergency, but through careful planning and preparation, you can reduce the likelihood of this impacting you.

Safety is always the main concern in regard to disasters, which is why it is wise to plan for keeping your staff safe during emergency scenarios before anything else. Once that is settled, you can begin to think through the recovery steps and what actions you should take in order to get your doors reopened as quickly as possible.

Planning Out the Recovery Steps if Your Business Is Hit By a Disaster

Check with your insurance and restoration companies first. What is considered covered damage to your business after a disaster varies based on your insurance policy, so getting in touch with them quickly is wise to determine the next steps. Afterward, contact your restoration company to get your damage taken care of quickly. In many cases, a commercial restoration company can also work with your insurance on your behalf.

Make customers aware of your plans for reopening. It is important to let your customers know what is happening in the wake of a disaster, whether it is through signage or social media. It is also smart to come up with creative ways that people can still show their support while you are closed, whether it be through online purchases, gift cards or some other avenue that can provide your business with income even while you work to recover.

See what disaster assistance you qualify for. After an event has been declared a disaster, many resources open up to business owners to apply for. The Small Business Administration offers commercial loans for this very reason, which can be used to cover multiple costs and are provided with flexible terms and repayment options to provide the maximum value.

If your business has been damaged due to a disaster, we’re here to help. Contact us at any hour to report your damage or to learn more about our commercial restoration services.

Water Loss may turn into Mold Remediation

10/23/2020 (Permalink)

One of the most important things about water damage is to treat it quickly. Whether you have sustained a busted pipe or something more serious, if the water damage reached your carpets and was not treated professionally, you still have damage happening right beneath your feet. Mold is growing in your carpets, and you need to take care of it. ASAP.

Mold can start within 24-48 hours of the time of loss in the right environment and conditions. Your home offers a constant food supply to the mold spores. Mold spores feed on wood, drywall, insulation, paper and anything it can get attached on. After a day or more, the mold starts colonizing, creating those big black stains we all know from photos (or from our home, if luck wasn't on our side).

Mold Is Dangerous, Even When Hidden

In most cases, mold will be discovered after it colonizes, and by then its growth is rapid. If you suspect you have mold, you should call a mold expert to check it out. Whether it's a water damage certified technician, a home inspector or an industrial hygienist. The mold usually grows where water damage hit, or where high humidity is found. If water leaked on your carpet - that's where the mold will start growing.

To protect your carpets from mold after they're flooded by water, you should follow the steps below. If it already happened, and you missed one of the steps, you should check your carpets for dark stains or moldy smell. You don't want mold growing under your carpets, in your floors and all around your home.

Steps to prevent mold after water damage:

  1. Stop the water source - first thing first. Stop the water from flowing in and get them out of your home. If it's a leaky pipe or a broken appliance, close the water main. If it's the roof, try and see if you can get a roofing company to come for an emergency service and close the gap. Once you've stopped the water from coming, you need to get it out.
  2. Extract the water - to prevent further damage and minimize long term effects, it's important to get the water out. If it's a small amount, you can blot it out or use a mop to absorb it (if on the floor and not carpets). If it's a large amount, get a water mitigation company like SERVPRO of Gwinnett County South to help you with it.
  3. Get it Dry – Fast! - If you have fans, or you know where you can rent drying fans - go for it. If you need some help with drying your home, we'd be glad to help as well. Call us and let us know what you need. It's important to have the property dried as fast as you can to avoid mold growth, as well as the water being absorbed in carpets, floors, rugs or other items. It's also recommended to use dehumidifiers to lower the humidity in the affected area, especially if you can't air it out properly.
  4. Steam clean everything you can - carpets, rugs, flooring, furniture - if it had water get to it you want it professionally cleaned right now, before the mold gets comfortable and colonizes. Once the mold sets in, that item is probably lost and will need to be replaced.
  5. Sanitize the affected area - if you hired a professional damage restoration company, they'll do it as part of the water mitigation process. If you didn't, and decided to solve the issue yourself, you should clean anything that met the water.


If you still feel like your clean-up wasn't enough, or you feel there is mold hiding somewhere - contact us at SERVPRO of Gwinnett County South at 770-448-5782. We'd be more than happy to pay you a visit and provide a professional opinion on the matter.

Remember, it's very dangerous to have mold in your home - mold can have very serious side effects on you and your health. Get your mold remediated as soon as you can.

Reduce the Chances That a House Fire Will Start | SERVPRO® of Gwinnett County South

10/15/2020 (Permalink)

white fire alarm being tested by a person If you experience any property damage due to a fire, we are here to help. Contact SERVPRO of Gwinnett County South to learn more.

We can all realistically say we hope to never experience a house fire, but hoping one does not happen and doing what you can to prevent it are two different things. Fires can spread from a single flame in under a minute, but doing what you can to ensure one never starts can go a long way.

Thankfully, fire safety is something everyone can implement around the house through some planning and some prevention. Though you can never get rid of your chances of experiencing a house fire, you can significantly reduce them to keep your household safer.

How Can I Lessen the Chances of Experiencing a House Fire?

Check your smoke detectors. Having smoke detectors installed throughout your home is so important, as they will alert you if there is a fire in the home. Make sure yours are operational by checking them on a monthly basis, and replace them according to your manufacturer’s instructions to prevent any defects from occurring.

Create a fire escape plan. It is important for the safety of everyone in the household that you have a comprehensive fire escape plan that is regularly practiced. It should only take two minutes to exit the home, and every room should have two ways to get out so no one will be trapped in the house depending on where the fire starts.

Limit your fire risks. Whenever you practice good habits around the house, you are reducing the chances a fire can start. Simple things are extremely effective in house fire prevention—never leaving the room while cooking food, not leaving open flames unattended and never running wires under rugs or behind furniture are great tips to reduce your house fire chances.

Keep a fire extinguisher handy. While you should only use a fire extinguisher if it is completely safe to do so, it is good to have one handy in case the need arises. Any time you cook, grill or use an open flame, ensure you have an operational fire extinguisher nearby and are informed on how to use it.

If your home is damaged by a house fire, we are here to help. Our expert fire restoration technicians are here 247 to spring into action as soon as you call. Contact us at any hour to report your damage and receive a quick response.

Make a Water Damage Inspection Part of Regular Home Maintenance | SERVPRO® of Gwinnett County South

9/21/2020 (Permalink)

tan wall with water damage spots showing through Do you have any water damage to your home? Contact SERVPRO of Gwinnett County South, we are your local water restoration experts.

There are few things that are worse for a home than the accumulation of water damage that goes untreated. This can lead to a number of issues and cause problems that are more than just cosmetic. Water damage can severely harm the structural elements of a home and cause a whole host of issues that are not readily apparent.

As part of your maintenance tasks around the house, doing a check for water damage on a regular basis is wise. Catching it early will lessen the damage you—and your homeowners’ insurance—have to deal with. If you find evidence of water damage, it is important to call in the restoration professionals right away.

Looking for Evidence of Water Damage Around the House

Inspect your walls and ceilings. If there is a leak in the ceiling or behind the walls, your drywall will often be the first place to show it. Spots of discoloration or peeling paint are often signs of a hidden leak festering, and can quickly be noticed with even a preliminary DIY inspection of the area.

Don’t forget to look down. Your floors can often show evidence of water damage early on, as well. As the water flows downward from where it is originating, it can work its way to the subfloor which can absorb a good bit of moisture. This will cause the subfloor to swell, leading to buckling and softening of the cosmetic floor above.

Inspect your roof. Your roof serves as your first line of defense against any weather-related issue, which is why keeping it operational is so important. Go out with a pair of binoculars after every storm to check for missing shingles, loose flashing or other signs of trouble. It is also smart to check in on your gutters when it rains so you can watch out for drainage issues.

Pay close attention to the basement. Basements were always considered to be a damp area in the past, but now we know how much damage can be done by letting basement moisture go unchecked. Water can seep in through the walls if drainage is poor, holding moisture in and leading to mold and mildew growth. Basement moisture is no joke, and should always be addressed by a professional.

If you have water damage anywhere in your home, we are here to help. You can contact us at any hour to learn more about our services or to report damages. Get in touch today to speak with a water damage restoration expert.

Plan for the Worst Case Scenario When It Comes to Storms | SERVPRO® of Gwinnett County South

8/24/2020 (Permalink)

large yellow storm warning sign in front of dark forming clouds SERVPRO of Gwinnett County South is here to provide you with a rapid response. Contact us right away if you experience any storm damage.

Though it is often the case that a storm will threaten an area and then pass through without disruption, all it takes is one bad storm to cause severe damages to your home and property.

There is no way to predict when storms will cause damage, which is why we always recommend having a safety focused mindset, including preparing in advance for severe weather. If a severe storm does happen, knowing you have done all you can to prevent damage will provide valuable peace of mind.

Do All You Can to Prevent Storm Damage

Prepare your home as much as possible. There are many types of damage storms can cause, many of which are unpredictable—but some can be mitigated with a bit of preparation. Tree branches are some of the biggest culprits of storm damages, so simply maintaining your trees can go a long way, as can securing any loose objects in your yard that the wind could pick up. In case of a prolonged power outage, you may want to consider installing a house-wide generator as well.

Create a family communications plan. Hopefully, you and your family will all be safe at home when a storm begins to threaten the area. All the people and pets can proceed to your designated shelter room of the house and wait out the worst of it well out of harm’s way. However, if this is not the case, it is important that you have a plan regarding communications and reconvening when it is safe to do so, so everyone is accounted for at all times.

Make sure your emergency kit is stocked. Having a household emergency kit is always recommended as the first step for any disaster preparations. Not only will they come in handy while you shelter from a storm at home, but in case the power goes out, having access to food and water will be extremely valuable. Make sure you take the needs of each family member into account as you pack yours so that nothing is forgotten.

Consider getting a weather radio. Because of the prevalence of cellphones, many of us do not have any analog options for getting information. In case your phone dies and the power is out, we highly recommend having a backup information source such as a weather radio so you can still get emergency alerts and updates from local weather officials during a storm.

If your home is damaged by a storm, you can depend on us to take care of any damages. Contact us at any hour to report damage and receive a rapid response.