Recent Storm Damage Posts

Picking Your Storm Restoration Company | SERVPRO® of Gwinnett County South

8/7/2020 (Permalink)

< img src =”tree.jpg” alt = "large downed tree laying on top of light brown house"> Choosing the right restoration company is crucial to getting things back to normal. Call SERVPRO of Gwinnett County South to set up an appointment.

It is never fun to experience a storm, but if you have damage done to your property, it can be even more alarming to endure. Data has shown that storms are happening more frequently and are causing more damage—that is why it is vital to have a plan in place in case you experience damage to your home so you can get the restoration process started right away.

Taking care of the damages as quickly as you can is recommended, as is choosing a restoration company that you can depend on. The company you choose will be in charge of handling all of your damages, so it is best to work with someone you can trust completely to ensure your home or business is fully restored.

Tips When Choosing a Company for Storm Restoration

Do research on their local and industry reviews. As with anything you are purchasing for your home, it is best to do your research regarding what company will meet your needs for restoration. Check out their reputation and make sure [they are actually a reputable provider of services(https://www.consumer.ftc.gov/blog/2015/10/when-post-disaster-scams-strike) to avoid post-disaster scams, which are quite common. When you work with us, you can be certain you are getting a company that is well-regarded both on a local and national level.

Ask how they will handle any surges in demand. Making sure that your chosen company can handle a sudden surge in demand is key when considering storm damage, as storms can impact large sections of an area at a time. Thankfully, we have a national network of SERVPRO® locations that can provide backup and extra resources so we can guarantee you will receive exceptional service regardless of how high demand is.

Take note of what their hours are. There is no schedule that severe weather follows, and in our experience, it often strikes at the most inconvenient time. No matter what hour you sustain damage to your home, you can be certain that we will be here to help you. You can get in touch with us any time of the day or night, and we will gather all your information and begin formulating a response so your damage can be handled as soon as possible.

When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.

Quick Tips for Summer Storm Safety | SERVPRO® of Gwinnett County South

7/13/2020 (Permalink)

lighting striking hillside during storm at night Have you been affected by a storm event? SERVPRO of Gwinnett County South is available 24/7 and ready to assist you with any storm damage.

As the temperatures rise and the humidity builds, severe weather simply becomes a part of many summer days. While these storms can feel rather routine, it is also important that you always prioritize safety when they are in the forecast.

Though many storms pass through without incident, they all have the ability to produce lightning, wind and hail, so knowing your options for shelter and how to keep yourself as safe as possible is wise.

Staying Safe During Summer Storms

Know your options for shelter. Ideally, the best place to be in the event of severe weather is an interior room of your own home, with no outward-facing windows or doors. However, if you get caught on the road in the storm, staying in your car is the second-safest thing to do. Pull the car over and turn off the engine, and avoid touching anything metal inside the vehicle until the storm passes.

Practice electrical safety. If lightning strikes your home, it can travel through the electrical wires on its way to ground itself—and damage your electronics in the process. If you know a storm is coming, take the time to unplug everything in the home to avoid an electrical surge. Because storms happen suddenly, it is also wise to use surge protectors throughout the house in case you are unable to unplug everything before lightning becomes a threat.

Avoid direct contact with concrete. While a concrete structure might logically seem like the safest place to be during a storm, that is not always the case. Many types of concrete are reinforced with metal rods in their interior, meaning if lightning were to strike, the concrete itself could transfer the charge to anyone touching the surface. If possible, avoid direct contact with concrete any time a storm is nearby.

Stay indoors for at least 30 minutes. Storms often move through an area quickly, and once the skies have cleared again, you might be ready to resume your day. But going outside prematurely can still put you in danger as lightning can strike up to 25 miles away from the actual storm. You should wait at least 30 minutes after the last clap of thunder in order to ensure you will not be in harm’s way.

If your home sustains damage due to a storm, you can count on us to help. Contact us at any hour to learn more about our storm restoration process.

Are you prepared for severe weather damages?

6/4/2020 (Permalink)

Are you ready for Severe Weather?

Severe weather is unpredictable and SERVPRO® of Gwinnett County South wants you to be safe no matter the season! Below are some severe weather readiness tips to help guide you, no matter what type of disaster you may encounter.

Weather Radios: Weather radios are the most reliable way to receive notifications of severe weather in your area. Although cellular phones, weather apps, social media as well as wireless emergency alerts (WEA’s) are what the majority of us depend on to keep informed, the truth is those devices can have their limitations during severe weather and can be interrupted. Mobile devices rely on towers and those towers can be damaged and cease to function during severe weather. A weather radio, WITH CHARGED BATTERIES, is the most reliable way to be informed of severe weather. Be sure to properly program your weather radio so you only receive the alerts you want for the counties you want.

Emergency Supply Kit: Having an emergency kit can be a life saver. Most emergency management agencies recommend supplies for up to three days. The following is a list you can use as a guideline:

Water – 1 gallon per person per day

Food – non-perishable

Manual can opener

Battery operated radio, preferably a weather radio

Flashlight

Extra batteries for radio and flashlight

First Aid kit

Whistle to signal help

Clothing, blankets

Dust mask 

Plastic sheeting, garbage bags, and duct tape

Wrench or other tools to shut off utilities

Hygiene items

Important documents. (Copy of insurance policy, bank account info, identification, etc.)

Fire extinguisher

Matches in waterproof case

Cash

Make family plan: Make sure all members in the household are aware where they are to go in the event of severe weather. If for some reason the family is separated in the event of a severe storm, have a meeting place established as to aid in finding each other amidst devastation.

Call SERVPRO® of Gwinnett County South 770-448-5782. We are here to help!

Severe Wind Damage and Flooding

6/4/2020 (Permalink)

Hurricane damage sometimes includes severe wind damage. Roof damage in this situation may range from a missing roof, to harsh winds and rains shearing away asphalt tiles. Roof repair of obvious defects usually ensues in the wake of hurricane damage and storm remediation. Correcting roof damage may challenge homeowners after a disaster, since a roof leak may not appear obvious. How can a roof leak or roof damage escape easy detection in this situation? Wind damage may loosen flashing, eventually causing another roof leak sometimes weeks after a storm. Even a subtle roof leak of this nature can produce moist, moldy conditions inside the home. Obtaining fast roof repair may prevent long term interior damage. A wind damage home restoration expert may assist clients in receiving comprehensive roof assessments and roof repair services when hurricane damage afflicts an area. Their expertise helps property owners address storm damage and roof damage more effectively.

Flooding and recovery flood water frequently poses a risk in coastal areas. Yet heavy rains may cause river flooding miles inland also. If the surrounding terrain cannot absorb ground water, runoff contributes to flood water. Even residents of mountainous areas sometimes sustain varying degrees of flood damage if frozen pipes rupture. Flood pump failures contribute to basement flooding and contaminated ground water in some locations, too. Flooding may disrupt municipal water systems. Experts need to assess ground water and evaluate the condition of pipes following flood damage. By relying upon a trained specialist, you will usually obtain faster storm remediation. These experts may suggest ways to help mitigate flood water damage in the future, for instance, by requesting backup flood pump installation.

Call SERVPRO® of Gwinnett County South at 770-448-5782 for any of your storm concerns.

Tips to Improve Your Safety in Advance of Severe Weather | SERVPRO® of Gwinnett County South

5/27/2020 (Permalink)

severe weather red sign with dark cloudy sky in background If your home has been impacted by storm damage, SERVPRO of Gwinnett County South will respond quickly to assist in any repairs.

Because of how regularly severe storms and weather events can occur during the warmer seasons of the year, every single storm should be revered as a possible threat. Every storm has the potential to cause significant damage and pose a serious threat to unprotected people, so before one strikes, make sure you are doing what you can to boost your household safety efforts just in case.

Being aware of what watches and warnings mean, having ample emergency supplies stored and having multiple ways to tune into emergency broadcasts will help you be certain that you are as prepared as possible.

Be Aware of What Watches and Warnings Mean

When severe weather is on the way, local officials will generally issue watches and warnings to keep the public informed about the current conditions, so it is important to know what they mean. A storm watch is issued if conditions are particularly favorable for a storm to develop, but one has yet to occur in the area. A storm warning is more serious, as it means storms have been spotted on the ground and are a threat to the area. During a storm watch, you can simply stay alert, but during a storm warning, you should take cover immediately

Have Ample Emergency Supplies Stored

If a storm is nearby, it is important to seek shelter and stay put until the threat passes—which is why having everything you need at home is so highly recommended. Be sure you have enough food and water packed for everyone in your family in case utilities go out, as well as flashlights and extra batteries so you have a light source. You should also have a “safe zone” in the home—somewhere you can go that is sheltered from external walls as much as possible where you can wait out the worst of the storm.

Have Multiple Ways to Tune Into Emergency Broadcasts

While most of us rely on our smartphones to get information about the weather, this method can have some drawbacks and is not reliable during severe weather. Because cell reception can be spotty during severe storms and electricity is often unreliable, make sure you have multiple ways to get alerts that do not depend on the traditional power grid. A non-electric weather radio powered by batteries or manually is often a good solution for this.

If your home has been impacted by storm damage, we are here for you. You can contact us 247 to get a quick response to your home’s damages.

How to Make Sure Your Business Is Prepared for Disasters | SERVPRO® of Gwinnett County South

3/3/2020 (Permalink)

A catostrophic fire Fires started from lighting storms.

If you are a business owner, or run a business, there are many, many facets of the business that must be addressed. One of those is emergency preparedness, which is probably the most important factor to think about.

Even though you may have a plan in place, it will not stop all disasters, but it can still give your business a leg up on the safety side. This will allow you to at least make sure that your employees know what to do if a disaster or emergency situation should occur.

Making a Plan

If you have not taken the time to sit down and work out an emergency preparedness plan for various disaster situations, please make that one of your top priorities!

There are numerous emergencies your business should have a preparedness plan in place for, including:

  • Fire
  • Severe weather, including thunderstorms and winter storms
  • Other natural hazards like floods, hurricanes, tornadoes and earthquakes
  • Human-caused hazards, including accidents or acts of violence
  • Technology-related issues like power outages and equipment failure

A disaster is a disaster whether it’s man-made or caused by nature. If there is no emergency plan for your business, things could get even more stressful quickly.

You should make sure that safety training and familiarization of emergency preparedness plans are included in the company onboarding process, team-building activities and continuing education opportunities.

By helping employees familiarize themselves with proper safety protocol and emergency procedures, you’re not only giving them the tools to protect themselves, but you are also setting them up to help protect guests/visitors and the business itself.

Where to Begin

When beginning to set up an emergency plan for your business, first evaluate what disasters could most likely occur—also include those that are a longshot but could still happen. After all, it’s better to prepare for all the worst-case scenarios and not be caught off guard.

There are plenty of online resources to help guide you through this process, including Ready.gov, the American Red Cross, FEMA and the CDC.

Conducting a business impact analysis (BIA) can help predict the potential effect a disaster may have on your business. This would include lost or delayed sales and income, increased expenses from repairs, and delayed implementation of business plans. Don’t forget to make sure a crisis communications plan is in place, too.

After an emergency preparedness plan has been developed, be sure to review and practice it with your employees. Reviewing and rehearsing various scenarios can help ensure the process remains fresh in their minds and can help employees feel more empowered.

Disaster can strike when you least expect it, but by being prepared and having a plan in place, your business will be better suited to handle whatever Mother Nature has in store. If the worst should happen and your business is damaged, know that SERVPRO® of Gwinnett County South is here to help make it “Like it never even happened.”

We Are Here to Help After Storms Impact the Area | SERVPRO® of Gwinnett County South

3/2/2020 (Permalink)

A storm damaged roof. Damage caused by a fast moving storm.

The commonality of severe storms can make it easy to forget their severity, but it is wise for homeowners to be aware of the damage they can cause. In 2018, over $2 billion in damages were filed with homeowners’ insurance companies—meaning a recovery plan is vital.

Being aware of your options for storm damage restoration is a wise thing to do in advance, so you know who to call the moment damage strikes. Because we are here 24 hours a day, we can help you whenever you need us so you can have your restoration completed faster.

How We Can Help After a Storm

Multiple Types of Damage Restoration
Storms often bring about both structural and water damages, and because we are fully certified for both, we can help with full restoration. This prevents homeowners from having to deal with multiple companies or live with incomplete work, instead ensuring that you can have your storm damage fully restored on an efficient schedule.

Fully Trained Technician Teams
Technicians who perform restoration have a big responsibility, which is why we invest so heavily in ours being fully trained and certified. We train all of our workforce in accordance with the Institute of Inspection Cleaning and Restoration Certification industry standards, and we offer many opportunities for our technicians to expand their knowledge and expertise throughout their careers to stay up to date.

Resources for Any Disaster
Because SERVPRO® is a national brand, we have the best of both worlds—we are a locally owned business, but in cases of widespread damage, we are able to call upon other assets in order to provide additional resources and make sure everyone in the community can get the restoration services they need in a timely manner.

A Reputation You Can Count On
In our many years of restoration in the community, we have seen many unscrupulous business practices pop up after severe storms. That is why we are proud of our reputation for quality and dependable service and will do everything we can to work with you and complete your restoration without hassle.

If you have experienced storm damage or want to learn more, you can call us 247 for more details.

What to Know About Lightning and Thunderstorms | SERVPRO® of Gwinnett County South

9/24/2019 (Permalink)

lightning strikes in dark stormy sky Storm and lighting damage require specialized restoration techniques and equipment. When a storm hits your home, you need the company with experience

The damage from thunderstorms is not always limited to high winds and flooding. Because of the nature of thunderstorms, even those without rain have the potential for lightning strikes, which can be dangerous or deadly.

Storms always carry an electrical charge, meaning there is always a chance they will produce lightning. Lightning bolts are dangerous to humans and objects in their path, as a lightning bolt can reach 500,000 degrees. Knowing the basics of lightning and the hazards it can cause is key to staying safe.

The Basics of Lightning

We’ve discussed that all thunderstorms carry an electrical charge, and a lightning bolt is just a physical manifestation of this electricity, which can strike the ground or across the clouds.

If the lightning does head toward the ground, it will typically seek an object to strike as the air is a poor conductor. If this object happens to be a building, it will make use of the water pipes and electrical wiring to travel toward the ground.

The Basics of Lightning Damage

It is always important to seek shelter if there is lightning imminent. Though the [damages that lightning can cause to a home] are frightening, they are much less dangerous than the damage lightning can cause to a human. If lightning strikes a home it can…

…start fires. Lightning poses a high risk of fire when it strikes a building because it reaches such high temperatures. It can ignite building materials on impact, in addition to causing damage to electrical wiring, which can start a fire later on.

…damage appliances. As lightning routes itself through a home’s electrical wiring, it can transfer its charge along the way. Any electrical appliance not connected to a surge protector is at risk if lightning strikes the home.

…send shockwaves through the home. Shock waves in the clouds are known as thunder, but shock waves on the ground can cause serious damage. These waves travel with lightning and can shatter glass, explode brick and damage a home’s structure with their force.

If your home has been affected by storm damages or lightning-related fires, give us a call today! We are experts in damage cleanup and can restore your damage quickly.

Storm Damage Commonly Produced by Thunderstorms | SERVPRO® of Gwinnett County South

6/6/2019 (Permalink)

An example of hail that can damage your Snellville, GA home.

Thunderstorms are commonplace during the spring and summer, and they can often bring storm damage with them.

Are you familiar with the most common types of damage caused by thunderstorms?

Basics of Thunderstorms

Throughout the world, there are an estimated 16 million thunderstorms each year. In the U.S., the number typically comes to around 100,000 thunderstorms per year, with 10% of those considered severe.

For a thunderstorm to form, moisture and rising unstable air are needed, along with a “lifting” mechanism. This could be hills or mountains that force air to rise, or where warm/cold or wet/dry air bump together, causing a rising motion.

The three stages in the life cycle of a thunderstorm are the developing stage, the mature stage and the dissipating stage. It is the mature stage when hail, heavy rain, frequent lightning, strong winds and tornadoes are most likely to occur.

The Damage Thunderstorms Can Bring

There are many aspects of a thunderstorm that can prove dangerous, but one of the greatest risks is the chance of flying debris due to high winds.

In a severe thunderstorm, wind speeds can gust in excess of 57.5 mph, which is more than enough to cause wind damage to your property.

With high winds, there is an increased chance of even the most harmless-seeming of items turning into a projectile, such as tree branches, gravel, mailboxes, fencing, lawn furniture, potted plants and garbage cans. Prior to thunderstorms rolling through, you should take care to make sure items in your yard are secured.

Besides wind damage, thunderstorms can also produce the following damage:

  • Lightning damage. If lightning strikes a home or building, that electricity can pass through the wiring of the home. This could severely damage any electrical appliances that are plugged into an outlet. Lightning can also result in the starting of fires.

  • Tornado damage. Tornadoes are extremely destructive, and they can have wind speeds reaching upward of 200 mph in the worst of occurrences. Tornadoes can do severe structural damage in a very short amount of time.

  • Flood damage. It is not uncommon for heavy rains to accompany a thunderstorm, and occasionally, that can lead to flash flooding. These floods can damage structures, tear trees out of the ground and sweep things away.

If a thunderstorm has resulted in damage to your home or business, know that the team at SERVPRO® of Gwinnett County South is available 247 to help with cleanup and restoration.

When Floods or Storms hit Lawrenceville SERVPRO® is Ready!

6/6/2019 (Permalink)

A fast storm moves through Lawrenceville.

SERVPRO® of Gwinnett County South specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.  Because we are a local provider of emergency services, our equipment can be placed on site the day it's needed most!

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit towns such as Snellville, Lawrenceville or Lilburn, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today at (770) 448-5782.

WE ARE READY | SERVPRO® of Gwinnett County South

5/31/2019 (Permalink)

This flooded building was caused by a storm.

SERVPRO of Gwinnett County South specializes in storm clean up and flood damage restoration.  Our highly trained crews are ready with the equipment and knowledge needed to restore your property to its preloss condition.

Our Core Services:

  • Emergency Service
  • Water Mitigation
  • Mold Remediation
  • Asbestos Abatement
  • Construction Repair

Fast Response:

Being locally owned and operated, means we can respond quicker and with the right resources.  Fast response helps limit the damage and potential for costly repair.  Being local means, we can get boots on the ground fast, and not roll out unnecessary people or equipment.

Training:

Our average technician has over five years of experience with our franchise.  All our technicians are IICRC certified and many hold numerous certifications including:

  • WRT –  Water Restoration
  • ASD –  Applied Structural Drying
  • CDS –  Commercial Drying Specialist
  • AMRT – Microbial Remediation Technician
  • FRS –   Fire & Smoke Restoration
  • OCT –   Odor Control Technician

 Resources:

No matter the size of the job we will have the resources.  Our local office houses over 500 pieces of drying equipment such as air movers, dehumidifiers, air scrubbers and generators.  When large storms roll through or multiple large commercial buildings are flooded we can pull equipment and people from our network of over 1,600 franchises across the county.

Emergency Water Mitigation | SERVPRO® of Gwinnett County South

5/30/2019 (Permalink)

When flooding water infiltrates your home or business call SERVPRO of Gwinnett County South immediately to get emergency services started.  While most instances of rising flood water entering your structure are not covered by insurance, you will usually need professional assistance to remove the water in a timely manner. 

Once our office receives your call at (770) 448-5782 we will dispatch an emergency service crew that can be onsite within one hour to extract the water using truck mounted or portable extractors.  Once the water is extracted our crews will determine any hazards that may be present and develop a plan for drying and a scope for material removal.

Our technicians will go over with you our recommendations for drying and demolition, so that you can make the right choice moving forward for your home or business.  When the flooding is limited in nature, there are many things an owner can do on their own or with the help of some good friends and colleagues.  If the flooding was substantial, it may be in your best interests to let the professionals complete the work.

Flood Prevention Tips for your Home or Business

5/29/2019 (Permalink)

Flooded building in Snellville, GA

Flood Protection Tips

When stormy weather brings an abundance of rain, rising flood waters can be damaging and dangerous.  Fortunately, there are things you can do ahead of storm season to help lessen any potential damage to your home or business.  The following tips may help you avoid costly flood damage repairs.

  1. Inspect the Structure

Take a good visual inspection of your roof and building foundation.  If you are not able to get on your roof, it’s a good idea to hire a roofer to do a quick inspection.  Often flashing around chimneys can get dislodged and wind can do damage to your shingles.  A damaged roof is often the cause for water entering the structure.  Also take a good look at your basement foundation walls.  Have any cracks discovered repaired and waterproofed as soon as possible.

  1. Check Sump Pumps

It’s a good idea to have any sump pumps inspected by a plumber on an annual basis.  Many times, a faulty or unplugged pump can spell disaster.  Make sure any floats in the pump are free from being tangled.  While pumps won’t eliminate all the damage, they will certainly prevent major flood damage.

  1. Gutters and Downspouts

Make certain that your gutters are kept clean on a regular basis.  Clogged gutters can cause water to back up thereby creating problems.  Make sure the water collected in your gutters can move freely to the downspouts.  The downspouts should direct water away from the structure.  Often extensions can be added to ensure water is being directed far enough away.

  1. Have a Plan

Having an emergency plan in place will help everyone understand what they are supposed to do.  Keep the plan up to date and review on a regular schedule.  Tasks can be distributed so that everyone has a role.

Even being prepared is sometimes not enough when bad flooding occurs.  Hopefully by following these tips you will be able to minimize any potential damage.  If flooding does affect your home or business, give SERVPRO® of Gwinnett County South a call at 770-448-5782.

After a Storm Event

3/4/2019 (Permalink)

After a storm, our experience from past storms have shown us that people are resourceful and get anxious to get back home and get their business back up and running. What is important to remember is not to jeopardize your health and safety because you are trying to recover as fast as possible.

Too often claims have been compromised because evidence has been disposed of or altered. To avoid your carrier alleging they didn’t see the evidence of the covered cause of loss or the damaged property, you need to document with photo and video, promptly communicate with your insurance company, and ask them for written instructions on when and how to handle the damage. These best practices sound good but often you can’t reach your insurance company after a storm or get a person on the phone. If this happens to you, continue to document and ensure mitigation but do not throw away items or alter the impact of the damages in the immediate aftermath of the storm. Sometimes it takes weeks before an adjuster comes to the property or even weeks to get access to go back to your property

Here are some ideas to consider:

  1. The insurance company is panicked about this storm and the aftermath too. In part, because the storm cuts into their profits, and because the magnitude of loss and number of claims may be too much for their systems and teams to handle.
  2. This may be your adjuster’s first hurricane assignment.
  3. The representative coming to your property doesn’t have a copy of your insurance policy. Deposition after deposition tells us that the adjuster may have access to a declaration page on an IPad but these adjusters are not studying your coverage and endorsements, but are relying on their “experience”.
  4. You can get another copy of insurance policy from the company and you should ask for the complete copy. If you don’t ask for it, some insurance companies may take your silence to mean that you were familiar with the coverage. Some carriers give the impression that any insured who doesn’t ask for help knows all of the insurance provisions backwards and forward and they don’t assist their insureds.

If you have been affected by a storm event. Contact SERVPRO of Gwinnett County South at 770-448-5782. We are used to speaking with adjusters and can help. We are available 24/7.

Will Homeowners Insurance Pay for a Fallen Tree?

6/19/2018 (Permalink)

If a tree falls in your yard, and no one hears it, is it covered by your insurance? What about the cost to remove a fallen tree? The answer, as it is with all insurance questions, is “it depends”. Policy forms vary.

Did a Tree Hit Your Home or Other Structure?   

If so, you probably have coverage for:

The cost to remove the tree

The damage to your home, fence or other structure

But, not coverage of the cost to replace the tree itself.

Is a Fallen Tree Blocking Your Driveway?

Depending on the edition of your home insurance policy, you may have coverage for at least some of the cost to remove a tree that’s blocking your driveway. Even if it didn’t damage any of your property.

Did a Tree Fall on Your Car?

If so, your auto policy, not your homeowner’s policy, might pay to fix your car. Hopefully, you have Georgia auto insurance, and chose to buy “other than collision” (widely known as “comprehensive”) coverage. The cost to remove the tree is not covered by either home or auto insurance, unless the tree blocks your driveway (see above).

If There’s No Damage, There May Be No Coverage

If a tree falls without damaging any insured structures or blocking the driveway, you will likely need to pay the costs to remove it. Some insurance policies provide a limited amount of coverage for these cases. Check with your agent or insurance company to see if yours does.

Did Your Tree Hit Your Neighbor’s Property?

If so, the damage would be covered under THEIR homeowner’s policy, not yours. If the tree fell due to obvious neglect, your liability insurance might apply.

Tips to File an Insurance Claim for a Fallen Tree

Take photos, preferably from different angles to show the damage.

If utility wires are involved, stay away! Call your electric utility to have the wires cleared.

Call your insurance agent or company to report the claim.

If there has been damage sustained by your home, call our franchises SERVPRO of Gwinnett County Southeast or SERVPRO of Gwinnett County Southwest at 770-448-5782 and we will be there to help.

What is Considered a Storm Event

5/30/2018 (Permalink)

A storm event can affect a home in multiple ways. You can have a water loss caused by flooding, a tree through the roof or even shingles being blown off. Each of these situations can allow water to infiltrate your home. If this water isn’t dealt with in a timely manner, it can lead to mold. Mold can start within the first 48-72 hours of a water loss. Sometimes that time frame is shorter if the climate cannot be controlled by your heating or air and it is very humid and warm out. Sometimes that time frame can go a little further if the home is conditioned or it is cold and dry temperatures outside.

Most people hear storm event and think of hurricanes or tornadoes, but a storm event can be just a continuous heavy rain or strong winds or even hail. If you have water coming into your home and you are unsure if it was caused by a storm event or just need some advice, contact SERVPRO of Gwinnett County South at 770-448-5782. We are available 24/7 for any of your needs.

Emergency Readiness Plan

5/30/2018 (Permalink)

No one plans on a disaster, but you can plan to be “Ready for whatever happens” by letting one of our Marketing Representatives complete an Emergency Ready Profile on your business or office site. The best way to reduce business interruption following a disaster is to plan for it now. An Emergency Ready Profile will contain the following:

  • Emergency Action Checklist
  • Advanced Warning and Emergency Contacts
  • Emergency Contacts
  • Main Utility Information (Shut Off Locations)
  • Primary Contact Information (Work Authorization Contact)
  • Insurance Contact Information
  • Miscellaneous Contact Information
  • Property Overview
  • Building Access Information

Not too long ago we completed an Emergency Ready Profile on a well-established funeral home, but no one in the office knew where the water cut-off was located. The next day when the owner of the funeral home was on site, he showed our representative the water cut-off. It was under a brick under some azalea bushes! Can you imagine the scope of water damage if the owner were absent and no one else knew the location of the water cut-off. Needless to say, he was delighted to have an Emergency Ready Profile. Now he can enjoy his vacations more knowing that his company has a written emergency plan and a digital one.

By implementing an Emergency Ready Profile for your business, you can benefit from SERVPRO’S 40 years of experience in reducing the impact of any natural or man-made disaster. Contact SERVPRO of Gwinnett County South at 770-448-5782 to get started.

When Storms Hit

5/18/2018 (Permalink)

When heavy rains and high winds hit hard, property destruction and loss can be devastating to you as a homeowner. Structural damage to the exterior of your home is followed by interior devastation from water and winds. Storm damage is rarely isolated to just a few buildings in an area adding the challenge of finding a restoration company that can respond swiftly to your needs to an already anxiety provoking situation. SERVPRO delivers the help you need swiftly even when a local disaster is widespread as we are able to call upon a network of over 1,650 franchises nationwide to respond if the need is great.   Storm damage can feel overwhelming, but your fear and panic will disappear when our team of professionals responds to your water, wind and flooding repair and restoration needs. Your particular situation is of paramount importance to us, and you need not worry that your repairs and restoration will take a back seat even when many in your area are struggling to recover from the same issues you face. Choosing our company puts in motion a vast support system, but our local ownership means you will receive a personalized approach to your particular situation, efficiently returning your home back to its pre-storm condition just “Like it never even happened.”   Placing your trust in SERVPRO for your storm damage needs will reap you benefits that less qualified companies simply cannot deliver. We use state of the art equipment to clean, repair and restore your home and in the process, we also restore your and your family’s peace of mind. Our technicians are highly trained and qualified, current in Institute of Inspection Cleaning and Restoration Certification (IICRC) for any procedure needed to bring your home back to the comfortable and comforting refuge you deserve. We also work closely with your insurance company, ensuring that all the work necessary is approved and compensated according to the terms of your policy. Our high standards and relentless drive to do the job on time while meeting local specifications means you and your family will quickly return to the quiet enjoyment of your house and neighborhood. We are not satisfied until you are happily back in your restored dwelling.   Once you make sure that your family is safe after a major storm, your first call should be to SERVPRO of Gwinnett County South. Dial 770-448-5782 24/7 and begin the road to recovery by scheduling an inspection with our storm damage experts.

Like it never even happened.

5/17/2018 (Permalink)

When it comes to fire & water damage, or specialty cleanup needs, it’s the SERVPRO brand that comes to mind. The SERVPRO of Gwinnett County South works endlessly to make sure our customers are happy. We have one objective in the aftermath of disaster: to make their loss “Like it never even happened.”

No matter the job or the size, our SERVPRO teams are ready to handle any size loss. With 1,700+ franchises nationwide, we have access to numerous highly trained personnel and thousands of pieces of equipment. Our SERVPRO Disaster Recovery Teams are strategically placed throughout the country to respond when needed. Our teams have a proven track record for success, assisting with the cleanup of floods, tornadoes, wildfires, and damages caused from frigid temperatures.

Whether it’s a major storm event, or faulty appliance, we will be there with one call. Contact SERVPRO of Gwinnett County South at 770-448-5782 for any of your mitigation needs.

A Few Types of Storm Damage

5/10/2018 (Permalink)

Wind Damage Restoration Hurricane damage sometimes includes severe wind damage. Roof damage in this situation may range from a missing roof, to harsh winds and rains shearing away asphalt tiles. Roof repair of obvious defects usually ensues in the wake of hurricane damage and storm remediation. Correcting roof damage may challenge homeowners after a disaster, since a roof leak may not appear obvious. How can a roof leak and roof damage escape easy detection in this situation? Wind damage may loosen flashing, eventually causing another roof leak weeks after the storm. Even a subtle roof leak of this nature can produce moist, moldy conditions inside the home. Obtaining fast roof repair may prevent long term interior damage. A wind damage home restoration expert may assist clients in receiving comprehensive roof assessments and roof repair services when hurricane damage afflicts an area. Their expertise helps property owners address storm damage and roof damage more effectively.

Flooding And Recovery Flood water frequently poses a risk in coastal areas. Yet heavy rains may cause river flooding miles inland also. If the surrounding terrain cannot absorb ground water, runoff contributes to flood water. Even residents of mountainous areas sometimes sustain varying degrees of flood damage if frozen pipes rupture. Flood pump failures contribute to basement flooding and contaminated ground water in some locations, too. Flooding may disrupt municipal water systems. Experts need to assess ground water and evaluate the condition of pipes following flood damage. By relying upon a trained specialist, you'll usually obtain faster storm remediation. These experts may suggest ways to help mitigate flood water damage in the future, for instance, by requesting backup flood pump installation.

Call SERVPRO® of Gwinnett County South at 770-448-5782 for any of your storm concerns.

Severe Weather Readiness

3/2/2018 (Permalink)

Are you ready for Severe Weather?

Severe weather is unpredictable and SERVPRO® of Gwinnett County South wants you to be safe no matter the season! Below are some severe weather readiness tips to help guide you, no matter what type of disaster you may encounter.

Weather Radios: Weather radios are the most reliable way to receive notifications of severe weather in your area. Although cellular phones, weather apps, social media as well as wireless emergency alerts (WEA’s) are what the majority of us depend on to keep informed, the truth is those devices can have their limitations during severe weather and can be interrupted. Mobile devices rely on towers and those towers can be damaged and cease to function during severe weather. A weather radio, WITH CHARGED BATTERIES, is the most reliable way to be informed of severe weather. Be sure to properly program your weather radio so you only receive the alerts you want for the counties you want.

Emergency Supply Kit: Having an emergency kit can be a life saver. Most emergency management agencies recommend supplies for up to three days. The following is a list you can use as a guideline:

  • Water – 1 gallon per person per day
  • Food – non-perishable
  • Manual can opener
  • Battery operated radio, preferably a weather radio
  • Flashlight
  • Extra batteries for radio and flashlight
  • Frist Aid kit
  • Whistle to signal help
  • Clothing, blankets
  • Dust mask or bandanas
  • Plastic sheeting, garbage bags, and duct tape
  • Wrench or other tools to shit off utilities
  • Hygiene items
  • Important documents. (Copy of insurance policy, bank account info, identification, etc.)
  • Fire extinguisher
  • Matches in waterproof case
  • Cash

Make family plan: Make sure all members in the household are aware where they are to go in the event of severe weather. If for some reason the family is separated in the event of a severe storm, have a meeting place established as to aid in finding each other amidst devastation.

Call SERVPRO® of Gwinnett County South at 770-448-5782. We are here to help!