Practicing a “Restore vs. Replace” Mentality | SERVPRO® of Gwinnett County South
It’s well known that when disaster strikes, we can get there faster, but that is not the only reason why we should be one of your first calls if the worst should occur.
When it comes to your property, our technicians have a “restore first” mentality, which is aided by the use of specialized equipment and cleaning techniques. This mentality also helps reduce the interruptions to life and helps get your home or business back to pre-disaster condition.
Knowing what to do after a fire has damaged your property is stressful, but that’s where we come in. Once you’ve contacted us, our team will spring into action.
Every fire damage event is different, and while our highly trained team can come up with a unique solution that is tailored to your needs, the general process remains the same.
Here are the steps that are included in our process:
1. Emergency contact. Once you’ve contacted us, you will be asked a series of questions regarding the fire damage. This helps us make sure our team is dispatched with the appropriate equipment and resources.
2. Inspection and fire damage assessment. Upon arrival, the team will inspect and test adjoining rooms of the property to determine the extent of fire, smoke and soot damage. This helps us determine the right plan of action moving forward.
3. Immediate board-up and roof-tarp service. Because fire damage can compromise windows, walls and roofs, we will make sure that your property is secure and protected from further damage by boarding up missing windows and walls and placing a tarp on damaged roofs.
4. Water removal and drying (if water damage is present). Since water damage can accompany fire damage, we’ll begin the removal process right away. Dehumidifiers and air movers are brought in to remove the remaining water and finish up the drying process.
5. Removal of smoke and soot from all surfaces. We have specialized equipment and techniques that are used to remove smoke and soot from ceilings, walls and other surfaces.
6. Cleaning and sanitizing. If it is possible, we will clean restorable items and structures. Not only will they be cleaned, but industrial air scrubbers and fogging equipment are used to help remove odors.
7. Restoration. This is our final step, getting your property back to pre-fire condition. Restoration can include minor repairs like replacing drywall, painting and installing new carpet. It could also call for major repairs like reconstruction of damaged areas.
Remember, if you need us, we’ll be there—no matter the time or day. The team of highly trained restoration experts at SERVPRO® of Gwinnett County South is available for emergency cleanup and restoration services 24 hours a day, seven days a week.